Online Purchase

We know that buying a vehicle can be stressful. At Crosstown, we make your online or in-person shopping experience quick, easy, and transparent. With a multitude of options to buy your next vehicle your way and on your time.

While our showrooms are open we understand that you may feel more comfortable staying at home to contain the spread of COVID-19, we have thousands of quality New and Certified Pre-Owned vehicles available at competitive prices that you can buy online. We can help you to complete your purchase over the phone or by email, and we’ll deliver your vehicle to your home. Our contactless delivery procedure will help to protect the health and safety of you and your family. At Crosstown, the safety and well-being of our customers and employees is number one.

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Your Customised Shopping Experience

Shop for or build your vehicle of choice online at www.crosstownchev.ca or www.crosstowncadillac.ca

We’re happy to send you personalized walk-around videos to answer your questions, or to give you a closer look at the vehicle and/or any of its features that interest you. We’ll even send you more pictures if you’d like.

We’re also available by phone or email to help you along the way!

Call Us: 705-566-4804
Email Us: esales@crosstownchev.ca

 

 

 

Step 2: GET A QUOTE

If you have a vehicle to trade-in, you can use our Guaranteed Trade Tool to take a few pictures and answer a few questions for us so that we can estimate your vehicle appraisal value. We can do all of this 100% virtually to help you choose the best vehicle.

We offer a variety of products to protect your vehicle, such as Extended Service Contracts, Maintenance plans, Corrosion Protection, and life insurance to protect your loved ones. We also offer products that protect your credit with financial coverage in the event of loss of income. Our Financial Services Managers can help you, regardless of your financial situation.

 

 

Step 3: PURCHASE

You’ve selected your desired vehicle and you’re ready to buy. We’ll prepare your vehicle and arrange for a contactless delivery.

To arrange financing for your car loan or lease, please apply for pre-approval here. The entire financing/leasing process can be completed online, and we will have a Finance Manager available to assist you by phone, email or video chat.

 

 

 

Crosstown Chevrolet Buick Cadillac GMC’s Online Vehicle Sales Policy:

You can buy from Crosstown online with confidence knowing that we offer a 48-hour exchange program for online purchases only in the event a test drive prior to sale was not available.. We want you to be happy with your purchase. We value your business, and we hope to build long-lasting relationships with all of our customers.


The criteria for an exchange is as follows:

The vehicle must be in the purchaser’s name as per the paperwork executed prior to delivery. The ownership cannot have been transferred to another person.

The vehicle cannot have had any liens or encumbrances registered against it.

The vehicle must be in the same condition as it was when delivered to you, without any new damage, excessive wear and tear, or modifications.

If the vehicle has been in an accident, vandalized, or seriously damaged after your delivery, it is no longer eligible for a refund or exchange.

We will issue your refund payment as soon as the vehicle passes our inspection.

You must select the replacement vehicle from our inventory.

The replacement vehicle chosen for an exchange must be in-stock, available for purchase, and fit your approval criteria, where applicable.

Any price difference, when making an exchange, will either be refunded or charged to you, where applicable.

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ONLINE ONLY sales are defined as vehicles purchased 100% online, without having had a test drive prior to purchase, and without having visited the dealership in-person to complete the purchase. This ONLINE sales policy applies ONLY to those vehicles purchased sight unseen, completely online.