COVID Protocol

To our valued customers,

At Crosstown, the safety and well-being of our customers and associates during this delicate time is of the utmost priority. Following the directions given by the Canadian public health authorities, we will be closely monitoring the dealership’s internal and external interactions as we are keeping our door open to the public. We are closely monitoring the coronavirus (COVID-19) and are taking all the required precautions to keep our staff, customers and community safe.

In addition to the daily cleaning schedule, we have made a few changes in the dealership to avoid any additional cross-contamination. Supplies such as hand sanitizer and sanitizing wipes are available throughout the dealership to all customers and staff.

Understandably during this period, you may have questions regarding the sales or servicing of your vehicle. Our dedicated online team will also be available 24/7 to answer any questions you may have.  For instance, a Live online chat, accurate appraisals and financial assistance are made available to customers directly from our website

Service Appointments

The night drop box will be available to all customers throughout the day. This will eliminate some of the physical interactions made.

Sales Appointments

Our knowledgeable sales associates will be ready to take you on a virtual test-drive or walk-around with the vehicle you want – from the comfort and safety of your own home. Test drives can also be arranged to be brought to you if getting behind the wheel is a desirable step to you.

We kindly ask customers with COVID-19 like symptoms to reschedule any service or sales appointments in efforts to eliminate the spread of the virus.

Again, the safety and well-being of our customers here at Crosstown Chevrolet comes first. Should you have any additional questions or concerns that were not addressed please contact our staff at (705) 566-4804.